Our delivery time for luxury pret is approximately 6–8 weeks. Timelines may vary during festive and wedding seasons.

Yes, we ship worldwide. Please note that customs, duties, and taxes may apply depending on your country’s regulations, and these charges are the responsibility of the customer

Our accepted payment method is bank transfer (both local and international).

Yes, we require a 70% advance payment to begin processing your order. The remaining 30% must be cleared within 24 hours before dispatch.

Yes, we provide size customization according to your exact measurements to ensure the perfect fit.

Yes, selected design elements such as sleeve length, slip length, trouser style, or back design can be customized on request. Additional charges may apply.

A variation in size of ± 2 inches is considered within an acceptable tolerance.

As all outfits are made-to-order, we do not offer returns or refunds.

Exchanges must be reported within 48 hours of delivery.

An exchange will only be accommodated in the rare case of a defective or incorrect item, provided it remains unused and
undamaged by the customer.

You can track your order by messaging us directly on WhatsApp.

Minor variations may occur. Colors displayed on screen can differ slightly from the actual garment due to lighting and individual screen settings.

Yes, we offer virtual consultations, previews, and fittings, especially for our international clients.

All shipping charges, both local and international, are to be paid by the customer.

Rani Rami is responsible for dispatching your order within the promised timeline; however, we cannot be held liable for unforeseen delays caused by courier partners.

Once dispatched, any concerns must be taken up directly with the courier service.

All Rani Rami garments are dry clean only. This ensures the longevity, structure, and beauty of each piece.

We do not take responsibility for damage caused by alternative cleaning methods
such as handwashing, machine washing, or use of improper cleaning agents.